Customer case studies for
Shetland businesses

Your customer's words are always a stronger endorsement of your capability than yours. Maybe they're describing the fantastic holiday they enjoyed in your Lerwick self-catering apartment, or the service your transport business provided, or how they enjoyed your handcrafted Shetland jewellery...

Sometimes a simple testimonial is enough, but there's usually more value in creating something more elaborate. That's when a professionally researched and written customer or client case study (also known as a 'customer success story') comes into its own.

CALL 01242 520 573 or email for a FREE quote


More on customer case study writing

When I research and write your customer case study, your customer sings the praises of your business in their words:

  • Highlighting the problem you solved for them
  • Emphasising he benefits they enjoyed
  • Highlighting what makes you different
  • Written once, but usable in many different online and offline formats

Researching and writing customer or client case studies properly takes time and demands specialist skills. Because of this, though you recognise the value of case studies, it's easy to keep pushing case study writing to the bottom of your to-do list: that lovely apartment has to be cleaned or maintained; there's a big delivery to prepare for tonight's Northlink sailing to the mainland; or there's a new jewellery collection to be designed and crafted...

A glowing tribute to your abilities

That's where a specialist case study writer comes into their own. Someone like me with a flair for interviewing customers in all kinds of industries before turning their story into a glowing tribute to your abilities.

As you can see from my main client case study page, I write case studies regularly, for large and small businesses. And, though I'm not a Shetlander, I have strong personal and and business connections with Shetland. These give me a unique perspective as an informed outsider when it comes to researching and writing client Customer case studies for Shetland businesses.

Engaging stories at the heart of your business

As the Shetland Storytelling Society would doubtless affirm, engaging stories lie at the heart of the Shetland identity. It's the same for you and your business, whether your story is about salmon farming or knitwear, tourism or engineering services for the oil industry.

What better way to tell it than to get one of your best customers to describe the benefits of doing business with you in their words – in a form that can be used on your website, in print, in emails or as handouts...

Let's have a no-obligation chat

That's why we shoulld have a chat. And why you have everything to gain from a free initial consultation about my customer success story service for Shetland businesses.

Please contact me today on 01242 520 573 or email me (just as Fair Isle's Mati Ventrillon did when she needed help telling the story of her bespoke knitwear business).


Professional Body

Member of the Professional Copywriters' Network

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